Privacy Policy

 

Effective Date: 20 June 2025

ZigZag Global (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the following data protection laws:

  • The Philippine Data Privacy Act of 2012 (DPA)
  • The Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
  • The European Union General Data Protection Regulation (GDPR), where applicable

This Privacy Policy outlines how we collect, use, store, and disclose personal information when you engage with our website or services.

 

1. What We Collect

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, company name, and job title
  • Business and Service Details: Information provided when requesting or receiving services
  • Website Data: IP address, browser type, device data, pages viewed, referring URLs
  • Cookies and Tracking: Data collected via cookies and similar technologies

We collect this information directly from you or automatically through your interactions with our site and systems.

 

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and deliver services
  • Manage client relationships
  • Send updates, newsletters, or service-related communications
  • Improve our website, services, and user experience
  • Comply with legal obligations in relevant jurisdictions

We process data on the basis of your consent, legitimate business interests, and to meet contractual and legal requirements.

 

3. Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Third-party service providers (e.g. IT, hosting, CRM, analytics) under strict confidentiality
  • Government or regulatory bodies when legally required
  • Affiliates or successor entities in the event of a business transfer or restructure

We ensure all third parties comply with relevant privacy standards.

 

4. Cross-Border Data Transfers

As we are based in the Philippines and serve clients globally:

  • Data may be transferred to or accessed from outside your jurisdiction, including Australia, the European Union, and other regions
  • We take reasonable steps to ensure your data is treated securely and in accordance with this policy, including standard contractual safeguards where required under GDPR

 

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with your local privacy authority or the Philippine National Privacy Commission (for residents in the Philippines)

To exercise these rights, please contact us using the details below.

 

6. Data Security

We apply reasonable physical, electronic, and organisational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorised access or data breaches.

 

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enhance website functionality
  • Analyse usage trends
  • Provide relevant marketing or service information

You can disable cookies via your browser settings. Some features may not function properly if cookies are disabled.

 

8. Third-Party Websites

Our website may contain links to other sites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before sharing any personal information.

 

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date.” We encourage you to review this page from time to time.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Privacy Officer
ZigZag Global
Email: dpo@zigzagoffshoring.com